Sales Mama School Participant Agreement This Participant Agreement (“Agreement”) is entered into between Sales Mama, LLC, an Oregon limited liability company (“Company”), and (“Participant”), effective as of Feb 22, 2026. 1. Program Overview Sales Mama School is a mentorship ecosystem and business growth program for women entrepreneurs and leaders designed to help you sell with confidence, scale strategically, and lead with clarity. All participants receive access to: • The Sales Mama School curriculum and replays • The Sales Mama Circle (community platform) for accountability and support • Tools, templates, and resources to support sales growth and leadership development Depending on your selected tier, your enrollment may also include: • Weekly or bi-weekly group trainings, Q&A, and implementation calls (schedule subject to change) • Personalized mentorship, strategy sessions, audits, or 1:1 access • Priority support channels and implementation assistance • Bonus experiences, workshops, and VIP access (as applicable to your tier) This program is designed for committed, growth-driven women who take full ownership of their business progress and results. 2. Investment & Commitment Terms By enrolling, Participant agrees to pay the full program investment corresponding to the tier and payment plan selected at checkout. The specific investment amount, payment schedule, and minimum commitment period selected by Participant at enrollment are incorporated into this Agreement by reference. Commitment Period • All tiers require a minimum commitment period determined by the payment plan selected at enrollment. • Monthly payment members agree to their minimum commitment period beginning on the date of enrollment. • Pay-in-full members agree to their selected commitment period (for example, 3, 6, or 12 months, depending on their selection). • No cancellations are permitted during the minimum commitment period for any tier. All payment plans are binding financial agreements. Participant is responsible for completing all agreed payments regardless of participation level or results. Auto-Renewal & Rate Lock • After completing the minimum commitment period, monthly memberships automatically renew on a month-to-month basis at the enrollment rate. • Participants are locked in at the rate they enroll at for as long as they maintain continuous active enrollment. • Pay-in-full members who wish to continue after their commitment period may transition to monthly billing at their locked-in rate or re-enroll at current published pricing. • Participants will receive email notification prior to renewal. • Rate lock is forfeited if Participant cancels, is removed for cause, or allows membership to lapse. Cancellation Policy • Participant may request cancellation only after completing their full minimum commitment period. • Cancellation requests must be submitted in writing to support@salesmama.biz at least 7 days before the next billing cycle. • Cancellations submitted with less than 7 days notice will be processed for the following billing cycle. • Cancellations are effective at the end of the current paid period. • No cancellations or early terminations are permitted during the minimum commitment period. • If Participant re-enrolls after cancellation, current published pricing will apply. Refunds & Early Termination • There are no refunds for any tier after enrollment, including pay-in-full enrollments. • There are no prorated refunds for any reason, including early cancellation, non-participation, dissatisfaction, or breach of contract by Participant. • Pay-in-full enrollments are non-refundable and non-cancellable for the entire commitment period. • Monthly payment enrollments are non-refundable and non-cancellable during the minimum commitment period. • If Participant stops participating, stops attending calls, or becomes inactive, no refund or credit will be issued. • The full commitment amount remains due regardless of Participant’s level of engagement or satisfaction. Payment Terms • Payments will be automatically charged according to the payment schedule selected at enrollment via the payment method provided. • It is Participant’s responsibility to maintain valid and current payment information on file. • Participant must update payment information before the next billing date to avoid interruption. • Failure to maintain current payment information does not release Participant from payment obligations. Failed Payment Policy If a scheduled payment fails for any reason: 1. Access to all program materials, calls, community, and support will be immediately suspended. 2. Participant will be notified and given 72 hours to resolve the failed payment. 3. Participant must update payment information and submit payment within 72 hours to avoid additional fees. 4. A late fee may be assessed for each failed payment. 5. A reactivation fee may be charged to restore access after payment is brought current. 6. If payment is not resolved within the stated timeframe, the account may be closed and the full remaining balance of the commitment period may become immediately due. 7. Sales Mama, LLC reserves the right to pursue collection of unpaid balances through third-party debt collectors and legal action. 8. Participant will be responsible for all collection costs, legal fees, and court costs associated with collection efforts. Chargebacks or payment disputes will result in immediate removal from the program and may be pursued legally. Participant remains liable for the full outstanding balance plus all related costs. 3. Access & Participation Program access begins upon initial payment and continues through the duration of the Participant’s selected commitment period, provided all payments remain current. Participant is responsible for: • Attending or reviewing all sessions and trainings available to their tier • Actively engaging with available support channels • Implementing strategies and requesting feedback as needed • Communicating concerns promptly and professionally Access to community spaces, live calls, curriculum, and resources will expire at the end of the chosen commitment period unless renewed. Sales Mama, LLC is not responsible for Participant’s failure to access, download, or utilize available materials during their enrollment period. 4. Communication & Feedback Participant agrees to communicate any concerns or dissatisfaction in writing within 14 days of occurrence to support@salesmama.biz. Sales Mama, LLC will make reasonable efforts to respond and resolve concerns in good faith. Participant agrees to allow the Company a reasonable opportunity to address issues before taking external action. Failure to submit timely written communication constitutes acceptance of services delivered to date. 5. Program Access, Schedule & Modifications All live sessions are recorded and made available for replay when applicable to your tier. There are no extensions or make-up sessions for missed calls or events. Sales Mama, LLC reserves the right to modify or substitute coaches, schedules, support channels, content, delivery methods, materials, tier-specific features, or bonus offerings as necessary to maintain program quality. Bonuses, retreat credits, workshops, and additional experiences are subject to availability. Comparable substitutions may be provided if needed. 6. Retreat Credits & Bonus Experiences Retreat credits, discounts, and bonus experiences must be used within 18 months of initial enrollment. There are no extensions, carry-overs, or cash equivalents. Credits are non-transferable and subject to availability and scheduling policies. Failure to use bonuses within the allotted timeframe results in forfeiture. 7. Responsibilities & Expectations Company Commitment: Sales Mama, LLC will provide high-quality mentorship, strategy, and accountability tools appropriate to each tier. Participant Commitment: Participant agrees to: • Take full responsibility for her progress and results • Show up prepared and engaged • Implement strategies provided • Maintain professionalism, respect, and confidentiality • Adhere to community guidelines Violation of community standards may result in immediate removal without refund or release from payment obligations. 8. Confidentiality & Intellectual Property All materials, templates, curriculum content, recordings, and resources are proprietary and protected by copyright. Participant agrees not to share, sell, reproduce, or distribute any program materials without written consent. Violation may result in immediate removal and legal action. 9. Non-Disparagement Participant agrees not to publish false, negative, or disparaging statements about Sales Mama, LLC, its representatives, or participants. Honest feedback may be provided directly to the Company. 10. Limitation of Liability & No Guarantee Sales Mama, LLC provides education and mentorship services only. No financial or business outcomes are guaranteed. Participant is fully responsible for her business decisions and results. Sales Mama, LLC is not liable for direct or indirect damages arising from participation. 11. Force Majeure Sales Mama, LLC is not liable for delays or failure to perform due to events beyond reasonable control. Reasonable efforts will be made to provide alternative access when possible. 12. Dispute Resolution & Legal Venue Any dispute shall be resolved by binding arbitration in Jackson County, Oregon, under Oregon law. Participant waives jury trial and class action rights. Prevailing party may recover attorney’s fees and costs. 13. Severability If any provision is deemed unenforceable, the remaining provisions remain in effect. 14. Entire Agreement This document represents the entire agreement between Participant and Sales Mama, LLC. No external representations modify these terms unless in writing and signed by both parties. 15. Acknowledgment By enrolling and submitting payment, Participant acknowledges she has read, understood, and agrees to all terms. Participant understands this enrollment represents a professional and financial commitment and that membership may automatically renew after the minimum commitment period unless properly cancelled in accordance with this Agreement.