3-2-1 Funnels and Systems
Today we’re diving into the essential tools every business needs: funnels and websites. Whether you’re just starting out or looking to scale your business, understanding these concepts is crucial to your success.
Why You Need a Funnel: A funnel is the journey a lead takes from the moment they first encounter your brand until they become a loyal customer. Think of it like a shopping mall. At the top of the funnel, you have a wide pool of potential customers, just like the various stores in a mall. As they move down the funnel, they start to engage more with your brand—whether by signing up for your email list, attending a live training, or making a small purchase. Eventually, the funnel narrows to those who become paying customers, much like a shopper checking out with a cart full of items.
The beauty of a well-structured funnel is that it not only converts leads into customers but also helps retain them by offering additional services or products that meet their needs. It’s about guiding your potential clients through a journey where they can trust you and feel confident in their purchasing decisions.
Why a Website is Non-Negotiable: I’m amazed at how many entrepreneurs I talk to who still don’t have a website. I get it—when you’re just starting out, it might not seem necessary. But as your business grows, a website becomes an essential asset. People will Google you, and if you don’t have a website, you risk losing credibility.
A website is your digital storefront. It’s where potential customers go to learn more about you, your products, and your services. It’s also where you can showcase your funnel, guiding visitors from discovery to purchase. Without a website, you’re missing out on a key opportunity to capture leads and build trust with your audience.
Breaking Down the Funnel Process: Let’s break it down step by step:
Top of the Funnel: This is where you attract a broad audience. For example, you might have three to five different entry points, such as ads, referrals, or content marketing, that bring potential customers to your brand.
Middle of the Funnel: Here, you start to nurture your leads. They might sign up for your email list, attend a live training, or make a small purchase. This is where they begin to trust you and engage more deeply with your brand.
Bottom of the Funnel: This is where the magic happens. Your lead becomes a customer, purchasing your main offer and possibly upselling to additional products or services. At this stage, it’s crucial to maintain clarity and confidence in your offerings to avoid overwhelming your customers.
As your business grows, so does the need for systems. This is where automation, CRM systems, and a solid website come into play. These tools help you manage leads more efficiently, freeing up time and mental energy to focus on what really matters—growing your business and spending time with your loved ones.
Funnels and websites are not just buzzwords—they are critical components of a successful business strategy. By setting up a clear funnel and having a professional website, you can attract, nurture, and retain customers more effectively. If you haven’t already, it’s time to start building these systems into your business. Stay tuned for more insights in our upcoming episodes, where we’ll dive deeper into client retention and other strategies to help you thrive.
Until next time, keep building, keep growing, and keep selling like a Sales Mama!
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If you found value in this discussion, I'd love to hear from you. You can reach out to me on Instagram @Sales Mama School or @Sausha.Davis.
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